Privacy Policy

This Privacy Policy explains how PLACEHOLDER Pvt. Ltd.("CSP Apply") collects, uses, discloses and safeguards information when you use cspapply.com and submit a CSP / Bank Mitra application enquiry. We are committed to handling your data responsibly and in line with applicable Indian data-protection law, including the Digital Personal Data Protection Act, 2023.

1. Information we collect

• Information you provide: full name, email address, mobile number, city, state, PIN code and your preferred bank, submitted through the application form.
• Technical information: limited diagnostic data such as IP address and browser user-agent, used for security and spam prevention.

2. How we use your information

• To process and respond to your CSP application enquiry.
• To contact you (by phone, SMS, WhatsApp or email) regarding your application and the next steps.
• To share your details with the relevant bank or its authorised Corporate Business Correspondent for the purpose of your CSP application.
• To prevent fraud, spam and misuse of the Website.

3. Legal basis & consent

We process your personal data based on the consent you give when you tick the consent checkbox and submit the form. You may withdraw your consent at any time by contacting us (see Section 8).

4. Sharing of information

We do not sell your personal data. We may share it only with: (a) the bank / Corporate BC relevant to your application; (b) service providers (e.g. email delivery) strictly to operate this service; and (c) authorities where required by law.

5. Data retention

We retain application data only as long as necessary to process your enquiry and for legitimate record-keeping, after which it is deleted or anonymised.

6. Data security

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Cookies

This Website uses only essential functionality and does not set advertising cookies by default. If analytics or marketing tools are added later, this policy will be updated accordingly.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and withdraw consent. To exercise these rights, email info@cspapply.com.

9. Children

This Website is intended for individuals aged 18 and above. We do not knowingly collect data from minors.

10. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision.

11. Contact us

For any privacy-related questions, contact us at info@cspapply.com or +91 00000 00000.