Customer Service Point · Bank Mitra

Apply for Bank CSP / Bank Mitra Online

Submit a Bank CSP (Customer Service Point) / Bank Mitra enquiry. We forward your application — the bank or its Corporate BC decides approval. Commission is not a salary and is not guaranteed.

What is a CSP?
  • Independent enquiry portal
  • English & Hindi
  • Banks decide approval
Bank CSP outlet serving customers at a local banking correspondent shop in India
Banking services AEPS, DMT, KYC & more
Commission income Earn on every service
6+ Banking services
Low Start-up cost
Daily Earning potential

Apply for CSP in your state

Banking correspondent helping a customer with digital banking at a CSP outlet
The basics

What is a Customer Service Point (CSP)?

A Customer Service Point (CSP) — also known as a Bank Mitra or Banking Correspondent — is an authorised mini banking outlet run by an individual on behalf of a bank. It brings everyday banking to neighbourhoods and villages where full branches are limited.

As a CSP operator you help people open accounts, deposit and withdraw cash, transfer money and enrol in government schemes — all from your own shop — while earning a commission on each service.

Learn more about Bank CSP →
Services

Services you can offer as a CSP

A CSP outlet can provide a wide range of banking and financial services to the community.

Account Opening & KYC

Help customers open savings / Jan Dhan accounts and complete e-KYC at your outlet.

Cash Deposit & Withdrawal

Accept deposits and process withdrawals using AEPS (Aadhaar Enabled Payment System).

Money Transfer (DMT)

Domestic money transfer so customers can send money to any bank account.

RD / FD & Deposits

Open recurring and fixed deposits and help with small-savings schemes.

Aadhaar & Govt. Services

Aadhaar-linked services, social-security scheme enrolment (PMJJBY, PMSBY, APY).

Bill Payments & Recharge

Electricity, water, mobile/DTH recharge and other utility bill payments.

Why become a CSP

Benefits of running a CSP outlet

Build a sustainable local business while delivering banking access where it's needed most.

Be your own boss

Run a banking outlet from your own shop or a small space in your area.

Commission-based income

Earn on every transaction and service — income grows with your customer base.

Low investment to start

Begin with a computer, internet, printer and a biometric device.

Serve your community

Bring essential banking to unbanked and rural neighbourhoods.

Process

How to apply in 5 simple steps

From application to your first transaction — here's the journey. Full write-up: how to apply for Bank CSP.

  1. Submit the application

    Fill the online form with your name, contact, location and preferred bank.

  2. Verification call

    Our team reviews your details and calls you to confirm requirements.

  3. Documentation & KYC

    Submit your KYC documents and complete the onboarding formalities.

  4. Get your CSP ID

    On approval by the bank / Corporate BC you receive your CSP ID and login.

  5. Start earning

    Set up your outlet, begin serving customers and earn commissions.

FAQ

Frequently asked questions

A Customer Service Point (CSP), also called Bank Mitra or Banking Correspondent, is an authorised mini banking outlet operated by an individual on behalf of a bank. It offers basic banking services — account opening, deposits, withdrawals, money transfer and government scheme enrolment — in areas where full bank branches are limited.

Any Indian citizen aged 18 or above who is at least 10th/12th pass, has basic computer knowledge, and can arrange a small shop or space with a computer, internet and biometric device can apply. Final eligibility is decided by the respective bank or its Corporate Business Correspondent.

Income is commission-based and depends on the number and type of transactions you process. We do not guarantee any fixed income. Read how CSP commission works.

Typically a computer, printer, internet, biometric scanner and a small shop, plus Aadhaar, PAN and a bank account. See the eligibility and requirements guide.

No. Apply Bank CSP is an independent facilitation and information service. We are not a bank and are not affiliated with, endorsed by or owned by any bank, the RBI or NPCI. We only help you understand the CSP model and submit your application; final selection rests solely with the bank or its authorised Corporate BC.

It varies by bank and Corporate BC and depends on document verification and background checks. After you submit the form, our team will contact you with the next steps and an indicative timeline.

Guides

Read before you apply

Get started today

Ready to start your own banking outlet?

Submit your application today and our team will guide you through every step of becoming a Bank CSP / Bank Mitra.